Reservation Terms of Service & Cancellation policy

Reservation Terms of Service & Cancellation policy

Your safety and the safety of our Team Members is our priority. Please review Pepe Osaka’s Terms of Service for dining with us during the pandemic:

By agreeing to these terms and conditions you acknowledge that everyone in your party is not presenting any of the following symptoms-

Fever or chills, shortness of breath, fatigue, sore throat, cough, loss of taste or smell, congestion and runny nose, body aches, nausea or vomiting or gastrointestinal issues.

  1. If you are experiencing any symptoms associated with COVID19, please stay home.
  2. The maximum party size is 10 people of a single household, with no exceptions. PLEASE INCLUDE ANY SMALL CHILDREN/INFANTS in your party size. Not doing so could delay you being seated at your estimated time.
  3. Please, stay in your car until you are notified, via text, your table is ready.
  4. Please be aware, we have limited seating and time for dining. YOUR TABLE WILL BE HELD FOR 5 MINUTES AFTER YOU RECEIVE NOTIFICATION THAT YOU ARE READY TO BE SEATED.
  5. We will non-evasively be taking the temperature of all guests upon entering the restaurant.
  6. Masks are required when not seated at your table.
  7. All guests must remain at least 6 feet away from any group/table that is not part of their reservation.
  8. We are a very small kitchen and cannot guarantee cross-contact of any food items, so if anyone in your party has food allergies, unfortunately we don’t recommend that you dine at Pepe Osaka’s – this is for your safety. Please note: IF THE ALLERGY IS SEVERE, WE MAY REQUEST SUCH PERSON SIGN A WAIVER WHEN THEY ARRIVE TO DINE WITH US.
  9. Our team will need time to sanitize the restaurant after each seating. We ask that you respect the 1½ hours of time allotted for your dining experience.

ADVANCED RESERVATION CANCELLATION POLICY

This policy is for reservations made in advanced on our website at www.pepeosakasfishtaco.com

Please be advised, the $50 reservation deposit will be deducted from your final payment. Any cancellations made less than 24 hours prior to your scheduled reservation time are non-refundable. Please contact us via phone (970-726-7159) or email (info@pepeosakasfishtaco.com) to cancel your reservation. 

Thank you for your understanding during these difficult times,
The Pepe Osaka’s Team